Returns & Exchanges

At E Parkville, we want you to be completely satisfied with your beauty purchases. If a product doesn't meet your needs, we offer a 30-day return policy for items in original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Log into your E Parkville account and select the order you wish to return, or contact our beauty support team via email to receive a Return Authorization number.

• 2.
  Pack with Care

  Securely pack the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.